Age and admission Restrictions
All attendees, including children and accompanying adults, require a ticket. Please note that children aged 3 and under are not permitted into the venue, and children under 14 must be accompanied by an adult.
Children aged 12 and under as well as pregnant attendees are strictly prohibited from entering the standing zone. The Organiser reserves the right to refuse entry for non-compliance, without offering alternative seating or refunds.
Seating Arrangements and Checkout Holds
Ticket options include numbered seating or free-standing admission. Seats are automatically assigned by the system on a "Next Available Seat" basis. Each free-standing ticket is assigned a sequential queue number, which determines the order in which ticket holders enter the designated standing zone.
Please note that seats or queue numbers temporarily held in other users' shopping carts during checkout are timed and will be released back to the public pool if the transaction is not completed, meaning seats in front rows or earlier standing queue numbers may become available later.
Purchasers must carefully verify their seat locations, event details, and dates before completing their purchase, as all sales are strictly final with no refunds or exchanges permitted under any circumstances.
Free-Standing Admission and Queue Numbers
Each free-standing ticket is assigned a sequential queue number, which determines the order in which ticket holders enter the designated standing zone. Attendees are advised to arrive early and line up according to their designated sequence. Attendees who miss their designated queue call may be required to enter at the back of the queue or lose their priority access.
Detailed queueing instructions, entry times, and further guidelines will be published on the Organiser's official social media channels (Facebook and Instagram) and notified to ticket purchasers via email as the event approaches.
Ticket Cancellation, Changes and Refunds
All ticket sales are final and non-refundable. Tickets cannot be cancelled, changed, or refunded due to a change of mind or inability to attend. However, this restriction shall not affect any rights or remedies available to purchasers under the Consumer Protection Act 1999 or other applicable laws.
Ticket Security
Each ticket is issued with a unique, single-use QR code, which will be scanned upon admission to the venue. Purchasers are advised not to disclose, publish or share their booking confirmations or electronic tickets with others to prevent unauthorised use, duplication or forgery. We strongly recommend purchasing tickets only through our official ticketing vendor(s). Tickets that are unlawfully resold or offered for resale may violate the terms and conditions set by the promoter, and may be rendered invalid and void without refund.
Please note that the organiser and official ticketing vendor shall not be held responsible for any fraudulent transactions or purchases made through unauthorised channels.
Ticket Pricing and Payment
All ticket prices are quoted in Malaysian Ringgit (RM) and are subject to applicable booking fees. The total amount payable, including applicable fees, will be displayed to purchasers before payment confirmation. Debit and credit card payments are accepted. All purchases are subject to these terms and conditions.
Lost or Damaged Tickets
Purchasers are responsible for safeguarding their tickets and booking confirmations. Lost or damaged tickets may not be eligible for replacement. However, requests for verification or replacement may be considered at the Organiser's discretion, subject to satisfactory proof of purchase, identity verification and confirmation that the ticket has not been used or transferred. The Organiser reserves the right to reject requests where the validity or ownership of the ticket cannot be established.
Event Cancellation, Postponement and Material Changes
In the event of cancellation, postponement or material changes to the event date, venue or programme, the Organiser shall notify affected purchasers using the contact details provided during booking and communicate the available refund, rescheduling or alternative arrangements, where applicable.
Purchasers are responsible for keeping their contact details accurate and monitoring official announcements. The Organiser shall not be responsible for indirect expenses incurred by purchasers, including travel and accommodation costs arising from event changes, except where otherwise required under applicable laws.
Amendments to Event Arrangements and Terms
The Organiser reserves the right to make reasonable changes to the event programme, performers, venue arrangements or operational requirements where necessary. Purchasers shall be notified of material changes as soon as reasonably practicable. Where such changes materially affect the event or the services contracted for, the Organiser shall communicate the applicable options available to affected purchasers.
The Organiser may update these terms and conditions from time to time, provided that such updates shall not retrospectively prejudice the rights of purchasers under existing confirmed bookings or limit any rights conferred under applicable laws.
每张自由站立区门票均会获分配一个连续编号的排队号码，该号码将决定持票人进入指定站立区的先后顺序。建议持票人提早抵达现场，并按照所分配的排队号码依序排队。若持票人错过指定的排队时间，主办方可能要求其排在队伍末端入场，或取消其优先入场资格。
详细的排队指南、入场时间及其他相关安排，将于活动临近时通过主办方官方社交媒体平台（Facebook 及 Instagram）公布，并通过电邮通知购票者。
所有门票一经售出，概不退款。购票者不得因个人意愿改变或无法出席活动而取消、更改或申请退款。然而，本规定不影响购票者根据《1999年消费者保护法令》或其他适用法律所享有的任何权利或法律救济。
每张门票均附有独一无二且仅供单次使用的二维码，并须于入场时通过扫描验证。为防止门票遭未经授权使用、复制或伪造，购票者切勿向他人透露、公开发布或分享购票确认信息及电子门票。
强烈建议购票者仅通过官方指定票务平台购买门票。任何未经授权转售或提供转售的门票，均可能违反主办方所制定的条款及细则，并可能被视为无效门票，且不获退款。
对于通过未经授权渠道进行的任何欺诈交易或购票行为，主办方及官方指定票务平台概不负责。
所有票价均以马来西亚令吉（RM）计价，并须另付购票手续费。包括相关手续费在内的应付总金额，将于购票者确认付款前显示。平台接受借记卡及信用卡付款。所有购票行为均须遵守本条款及细则。
购票者有责任妥善保管门票及购票确认信息。遗失或损坏的门票可能不符合补发资格。
然而，主办方可酌情考虑购票者提出的核实或补发申请，惟须提供令购票证明、完成身份验证，并确认相关门票尚未使用或转让。如无法确认门票的有效性或持有者身份，主办方有权拒绝有关申请。
如活动取消、延期，或活动日期、场地或节目安排出现重大变更，主办方将通过购票者于购票时所提供的联系方式通知受影响的购票者，并在适用情况下告知可选择的退款、改期或其他替代安排。
购票者有责任确保所提供的联系方式准确无误，并留意官方公告。除适用法律另有规定外，对于因活动安排变更而产生的间接费用，包括交通及住宿费用，主办方概不负责。
如有必要，主办方保留对活动节目、演出艺人、场地安排或运营要求作出合理调整的权利。如涉及重大变更，主办方将在合理可行的情况下尽快通知购票者。若有关变更对活动或已购买的服务造成重大影响，主办方将向受影响的购票者说明适用的处理方案及可选安排。
主办方可不时更新本条款及细则，惟任何更新均不得追溯损害现有已确认订单的购票者权益，亦不得限制购票者根据适用法律所享有的任何权利。
K-POP POWERHOUSE NCT 127 ANNOUNCES LONG-AWAITED DEBUT MALAYSIA CONCERT FOR NCT 127 5TH TOUR 'NEO CITY : KUALA LUMPUR - THE REDLINE'
Celebrating a decade of music, the iconic group brings their monumental 10th-anniversary tour and 7th studio album, ‘BLI’, to Unifi Arena on 09 January 2027.
Malaysian NCTzens, your moment has arrived! Global K-pop powerhouse NCT 127 is officially bringing their monumental NCT 127 5TH TOUR 'NEO CITY : KUALA LUMPUR - THE REDLINE', to Malaysia. Marking their very first full-scale arena concert in the country, the group will take over the Unifi Arena in Kuala Lumpur on Saturday, 9 January 2027.
A Landmark Milestone Celebrating a Decade of Music
As a cornerstone of their highly anticipated 10th-anniversary tour, NEO CITY – THE REDLINE is much more than a standard concert series — it is a celebration of a decade spent shattering boundaries, redefining sound, and building a deep connection with their devoted fandom. The tour closely follows the release of their 7th full-length studio album, Blingy, showcasing the group's signature sound and evolving artistry.
Following a reputation for high-energy stage production, NCT 127’s explosive three-night opening run in September at Seoul’s KSPO DOME drew over 30,000 fans to kick off the global tour. Worldwide cinema screenings of THE REDLINE, broadcast live directly from the KSPO Dome on 20 September, gave international fans an early look at the show and generated massive global buzz.
Building on this momentum, Kuala Lumpur now joins NCT 127’s extensive Asian tour itinerary, which includes stops in Seoul, Jakarta, Hong Kong, Singapore, Saitama, Bangkok, Manila, Taipei, and Macau. Malaysian fans can look forward to world-class production, powerful vocals, sharp rap verses, and the immaculate choreography that defines an NCT 127 performance.
A Legacy of ‘Neo’ Excellence
Formed in July 2016, NCT 127 has emerged as one of the most prominent, innovative, and enduring forces in the global music industry. Over the past ten years, the group has delivered a string of massive fan-favourite anthems—from “Cherry Bomb,” “Simon Says,” and “Kick It” to “2 Baddies,” “Fact Check,” and “Walk.” Their stellar achievements are backed by major industry accolades, including Album of the Year at the 2021 Asia Artist Awards and Stage of the Year at the 2024 Asia Artist Awards. Together with their ambitious live performances and unyielding dedication to their craft, NCT 127 continues to set the gold standard for contemporary pop music.
Ticketing Information
Registered “NCTzen 127” Membership (GL) members will have access to a priority ticket presale on 19 November from 12:00 PM to 5:00 PM. To participate in the presale, eligible fans must complete their registration through the “NCTzen 127” Membership (GL) Pre-Sale Registration on Weverse between 13 November, 12:00 PM and 15 November, 11:59 PM. Terms apply.
Public ticket sales begin on 20 November 2026 at 12:00 PM. For more info, please visit starplanet.com.my
Admission Policy:
VIP gate admission according to queue numbers on event day. Each free-standing ticket is assigned a sequential queue number, which determines the order in which ticket holders enter the designated standing zone. Attendees are advised to arrive early and line up according to their designated sequence. Attendees who miss their designated queue call may be required to enter at the back of the queue or lose their priority access.
1. Each ticket admits one (1) person for a single entry only.
2. Entry is permitted with a physical ticket or PDF e-ticket displaying the QR code, event details, and order number. Screenshots or image files are not accepted.
3. All tickets are strictly non-refundable and non-exchangeable. Lost, damaged, stolen, or misused tickets will not be reissued or replaced. Do not share, post, or circulate your ticket in any form to prevent possible forgery or unauthorised use. Ticket holders are responsible for the safekeeping of their tickets.
4. All attendees are subject to bag checks and security screening. The following are strictly prohibited: video/audio recording, live streaming, use of electronic devices other than mobile phones and power banks, outside food and drinks, stainless steel, aluminum, glass bottles, laser pointers, noise devices, view-obstructing items, offensive flags or banners, selfie sticks, stabilizers, tripods, large luggage, folding chairs, non-collapsible umbrellas, helmets, alcohol, illegal substances, cigarettes, e-cigarettes, and any items deemed inappropriate by the Organiser. Violators will be removed, and confiscated items will not be returned.
5. Only tickets purchased through the Organiser’s designated official channels are valid. All ticket sales and purchases are at the sole discretion of the Organiser. The Organiser reserves the right to verify and cancel tickets resold, scalped, or used for unauthorised commercial purposes without refund. Tickets may not be resold or used for advertising, promotions, commercial activities, competitions, lucky draws, trade promotions, or offered as gifts with other products or services. The Organiser reserves the right to refuse entry or remove any person who violates event terms, behaves inappropriately, or disrupts the event without refund or compensation.
6. The Organiser reserves the right to amend event rules and terms without prior notice. Please stay updated via the official website at starplanet.com.my or the Organiser’s social media channels.
7. Late Entry Policy: The event is scheduled to begin promptly at 4:00PM. Please arrive early or on time. Actual performance times may vary without prior notice. Latecomers will only be admitted at appropriate intervals.
入场规则:
VIP 于演出当天根据排队序号入场。每张自由站立区门票均会获分配一个连续编号的排队号码，该号码将决定持票人进入指定站立区的先后顺序。建议持票人提早抵达现场，并按照所分配的排队号码依序排队。若持票人错过指定的排队时间，主办方可能要求其排在队伍末端入场，或取消其优先入场资格。
1. 每张门票（01）仅限一人使用，并仅限单次入场。
2. 入场须出示纸质或 PDF 格式的电子门票，须完整显示二维码、活动信息及订单号。截图或图片格式恕不接受。
3. 所有售出门票一律不可退换或更改。门票一经遗失、损坏，被盗或滥用，恕不补发或更换。请勿以任何形式分享、发布或传播您的门票，以防止可能的伪造或未经授权的使用。购票者须自行妥善保管门票。
4. 入场时，所有顾客须接受包包及安全检查，以确保现场安全。场内严禁携带或进行以下事项，违者将被请离，且被没收物品恕不归还：包括表演期间禁止任何形式的视频拍摄、音频录制及直播；除手机及充电宝外，禁止使用其他电子设备；禁止携带外来食品与饮料、不锈钢及铝制品、玻璃瓶、激光笔、噪音器材、阻碍视线物品、冒犯性旗帜、自拍杆、稳定器、三脚架、单脚架、大型行李、折叠椅、不可伸缩的雨伞、安全帽、酒精、毒品、香烟及电子烟，及任何其他主办方视为不适宜的物品。
5. 仅限通过主办方指定官方渠道购票者入场，所有门票销售与购买均由主办方全权决定。主办方有权核查并取消任何转售、炒卖或用于未经授权商业用途的门票，且不退款。所有门票不得转售、不得用于广告、宣传、商业用途、竞赛、抽奖、促销活动或作为其他商品/服务的附加赠品。主办方亦有权拒绝或请离违规、行为不当或扰乱秩序者，恕不退款或赔偿。
6. 主办方保留在无需事先通知的情况下修改活动规则及条款的权利。请持续关注主办方官网 starplanet.com.my 或官方社交媒体平台以获取最新入场指南及活动资讯。
7. 延迟入场须知：演出预计于傍晚 4:00 准时开始，请提前或准时入场。艺人实际表演时间可能调整，恕不另行通知。迟到者须等待合适时段方可入场。